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MBCR provides safe and reliable service for 70,000 daily riders across 14 different lines on 670 miles of track in and around the Commonwealth. Since 2003, MBCR has operated the fifth largest commuter rail network in the U.S. for the MBTA, making 140,000 daily passenger trips.
Along with ensuring the safety and security of our passengers, we strive to listen and understand our customer's needs. We continually work towards increasing the level of passenger satisfaction.
An aggressive repair and maintenance program and the addition of 75 new HVAC units in passenger cars have resulted in a near perfect air conditioning record of 99% the past four summers.
You may have heard our train crews mention ‘slippery rail’ to explain a condition created by a pectin substance left by crushed leaves on our rails that can cause slip and slide. Learn more about slippery rail and our High Pressure Rail Washer: Click here for a video
|Nov 1||Enhanced Commuter Rail Service for “RED SOX RALLY”|
|Oct 30||Increased Halloween Train Service to Salem|
|Oct 17||Train or Treat: Give Blood Aboard TRAIN-sylvania Train|
|Sep 27||MBCR’s Kerry Woods Instrumental to CapeFlyer Success|
|Sep 27||Letter writers thank military service members overseas as Sept. 11 anniversary approaches|
|Sep 6||From South Station with Thanks: Telegrams to our Troops|
© 2013, Massachusetts Bay Commuter Railroad Company, LLC. All rights reserved.